Legal information
Legal documents for the Ora Rooms platform — aligned with RA legislation and international standards
Final document versions will be completed by legal counsel before official launch.
Terms of Service
Core terms for using the Ora Rooms platform.
Version 1.0Updated 11/08/2026ReadPrivacy Policy
How we collect, use, and protect your information.
Version 1.0Updated 11/08/2026ReadPersonal Data Processing Policy
Processing purposes, legal bases, and data-subject rights.
Version 1.0Updated 11/08/2026ReadCookie Policy
Cookies we use and how to manage them.
Version 1.0Updated 11/08/2026ReadHost Rules
Mandatory rules and standards for hosts.
Version 1.0Updated 11/08/2026ReadGuest Rules
Guest conduct and booking rules.
Version 1.0Updated 11/08/2026ReadListing Publication Rules
Requirements for listing content and photos.
Version 1.0Updated 11/08/2026ReadReview Policy
Rules for posting and moderating reviews.
Version 1.0Updated 11/08/2026ReadCancellation & Refund Policy
Framework for cancellations, changes, and refunds.
Version 1.0Updated 11/08/2026ReadPayment Rules
Payment methods, prepayment, and fees.
Version 1.0Updated 11/08/2026ReadModeration Policy
Content and conduct moderation on the platform.
Version 1.0Updated 11/08/2026ReadVerification Policy
Host and property verification procedures.
Version 1.0Updated 11/08/2026ReadAnti-Fraud Policy
Anti-fraud measures and enforcement.
Version 1.0Updated 11/08/2026ReadIntellectual Property
Rights to content, text, and images.
Version 1.0Updated 11/08/2026ReadCompany Information
Legal information about the Ora Rooms operator.
Version 1.0Updated 11/08/2026ReadLegal & Contact Details
Legal and contact information.
Version 1.0Updated 11/08/2026ReadSuperhost Rules
Rules for participation, review, and benefits of the Ora Rooms Superhost program.
Version 1.0Updated 11/08/2026ReadPublic Offer on Terms of Use of Ora Rooms and Provision of Services to the Guest
Ora Rooms public offer for guests (guest-offer-v1, CMS version 1.0). For the Republic of Armenia market, the legally binding text is the Armenian (hy) version; this English text is a reference translation.
Version 1.0Updated 11/08/2026ReadPublic Offer on Use of the Ora Rooms Platform and Provision of Services by the Host
Ora Rooms public offer for hosts (host-offer-v1, CMS version 1.0). For the Republic of Armenia market, the legally binding text is the Armenian (hy) version; this English text is a reference translation.
Version 1.0Updated 11/08/2026Read