Host Rules
Re-consent may be required after updates to this document
Summary
Mandatory rules and standards for hosts.
Eligibility
Host registration requires providing accurate, current, and complete information. The Host is responsible for the reliability and currency of account data.
Registration is not available without the Host's prior acceptance of the Offer.
Ora Rooms may refuse or suspend an account in cases of fraud, violation of law, or Platform rules.
Listings
The Host is responsible for accuracy of listing data, photos, and availability conditions.
Ora Rooms does not guarantee absolute listing accuracy and is not liable for the Host's actions to the extent permitted by applicable law of the Republic of Armenia.
The Platform may reject, edit, or remove listings that violate rules or law.
Pricing
The Host sets prices, minimum stay, deposits, and surcharges in the listing.
Prices must be transparent; price changes do not affect confirmed bookings without party consent.
Ora Rooms may display prices in a selected currency; settlements follow Platform and payment partner rules.
Availability
Bookings are made per the Host calendar, listing terms, and applicable cancellation rules.
Ora Rooms is not a party to the booking and is not liable for Host actions to the extent permitted by applicable law of the Republic of Armenia.
Booking status is recorded in the Platform system.
Guest relations
The Host receives Guest data to the extent necessary to fulfill the booking and must use it only for that purpose.
The Host must comply with RA personal data law and not share data with third parties without lawful basis.
Ora Rooms does not control the Host's further use of data to the extent permitted by applicable law of the Republic of Armenia.
Compliance
It is prohibited to use the Platform under another person's identity, for fraud, spam, harmful content, violation of law, or infringement of third-party rights.
Ora Rooms may moderate, block accounts, reject bookings, and remove content when necessary and in case of risk.
Moderation must not be understood as an absolute guarantee of content accuracy.
Sanctions
Ora Rooms may temporarily or permanently suspend an account for violation of Platform rules, law, or fraud.
Suspension may apply until review is completed under Platform procedures.
Suspension does not release obligations under completed bookings to the extent permitted by applicable law of the Republic of Armenia.