Guest Rules
Re-consent may be required after updates to this document
Summary
Guest conduct and booking rules.
Booking
Bookings are made per the Host calendar, listing terms, and applicable cancellation rules.
Ora Rooms is not a party to the booking and is not liable for Host actions to the extent permitted by applicable law of the Republic of Armenia.
Booking status is recorded in the Platform system.
User conduct
It is prohibited to use the Platform under another person's identity, for fraud, spam, harmful content, violation of law, or infringement of third-party rights.
Ora Rooms may moderate, block accounts, reject bookings, and remove content when necessary and in case of risk.
Moderation must not be understood as an absolute guarantee of content accuracy.
Property care
Listing data is provided by the Host. Ora Rooms does not guarantee absolute accuracy of listings or the Host's title.
The Guest may cancel a booking under applicable law of the Republic of Armenia and cancellation rules.
The accommodation contract is between the Guest and the Host; Ora Rooms is not a party thereto.
Communication
Bookings are made per the Host calendar, listing terms, and applicable cancellation rules.
Ora Rooms is not a party to the booking and is not liable for Host actions to the extent permitted by applicable law of the Republic of Armenia.
Booking status is recorded in the Platform system.
Reviews
The Guest warrants rights to content posted on the Platform and grants the Platform a necessary license.
It is prohibited to infringe third-party rights, distribute harmful content, or violate the law.
Ora Rooms may remove content when necessary and in case of risk.
Consequences
Ora Rooms may temporarily or permanently suspend an account for violation of Platform rules, law, or fraud.
Suspension may apply until review is completed under Platform procedures.
Suspension does not release obligations under completed bookings to the extent permitted by applicable law of the Republic of Armenia.