Personal Data Processing Policy
Re-consent may be required after updates to this document
Summary
Processing purposes, legal bases, and data-subject rights.
Scope
Guest personal data is processed in accordance with applicable law of the Republic of Armenia, Platform rules, and payment partner rules.
The Guest must provide accurate data and consent to processing as required by the Platform.
Ora Rooms may share data with the Host for booking fulfillment to the extent necessary.
Data categories
Guest personal data is processed in accordance with applicable law of the Republic of Armenia, Platform rules, and payment partner rules.
The Guest must provide accurate data and consent to processing as required by the Platform.
Ora Rooms may share data with the Host for booking fulfillment to the extent necessary.
Purposes
Guest personal data is processed in accordance with applicable law of the Republic of Armenia, Platform rules, and payment partner rules.
The Guest must provide accurate data and consent to processing as required by the Platform.
Ora Rooms may share data with the Host for booking fulfillment to the extent necessary.
Legal grounds
The law of the Republic of Armenia applies to the Offer and use of the Platform unless expressly stated otherwise.
Consumer protection and immigration rules apply to the extent they do not conflict with mandatory RA law.
Russian and English translations are provided for convenience; the Armenian (hy) text prevails in case of discrepancy.
Security
Guest personal data is processed in accordance with applicable law of the Republic of Armenia, Platform rules, and payment partner rules.
The Guest must provide accurate data and consent to processing as required by the Platform.
Ora Rooms may share data with the Host for booking fulfillment to the extent necessary.
Cross-border transfers
Guest personal data is processed in accordance with applicable law of the Republic of Armenia, Platform rules, and payment partner rules.
The Guest must provide accurate data and consent to processing as required by the Platform.
Ora Rooms may share data with the Host for booking fulfillment to the extent necessary.
Data protection contact
Operator: OraRooms LLC («Օրա Ռումս» ՍՊԸ), tax ID (HVHH) 0892163, registered address: Vayots Dzor Province, Areni 6th Street, 2nd lane, house 2. Founding director: Yeghiyan Martik Yeghiyai.
Contact: legal@orarooms.am, support@orarooms.am.
Platform: https://www.orarooms.am
Complaints
Claims may be sent to legal@orarooms.am or support@orarooms.am with account details, booking reference (if any), and a description of the issue.
Ora Rooms will review the claim within a reasonable time and may request additional information.
Claim review does not exclude the right to seek court or other remedies to the extent permitted by applicable law of the Republic of Armenia.